ILL Express Request
Frequently Asked Questions
What if the library doesn’t own the work I need?
While you are conducting research, you may come across references to a work that appears to be perfect for your project –except that your library doesn’t own a copy of it. Just fill out an ILL Express Request form. We have a web-based interlibrary loan management system called ILL Express Request. This system makes it easier for you to make requests and for the library to fill them. The system allows you to follow up and track your loan requests.
How do I locate materials not owned by USF?
You can search the Vann Library's online catalog for materials we own as well as resources owned by other libraries worldwide. This catalog is called OneSearch and can be accessed from the Vann Library’s homepage.
Who may use ILL?
Current USF students, faculty and staff are eligible to use ILL services.
Can USF online students and faculty use Vann Library interlibrary loan services?
Yes, with some limitations. Online students, faculty and staff may request articles, book chapters (one chapter per book), theses and dissertations. Because of national ILL policy restrictions and copyright laws, we are not able to order books for online students. Online users can use their local libraries for ILL services or might be able to take advantage of our reciprocal borrowing agreements, dependent upon their location.
What is ILL Express Request?
ILL Express Request is the electronic system you use to request an item through interlibrary loan. You will find it easy to submit your interlibrary loan requests. You will only have to enter your name, address and personal information into the system once, at the time of your first request.
How am I notified when my interlibrary loan material arrives?
You will be notified by email when the material is ready. Book requests can be picked up at the Main Circulation desk on the second floor of the library.
Can books borrowed from interlibrary loan be renewed?
Generally, yes. Check the due date on the book strap. If it does not indicate no renewals, log in to ILL Express Request and request that the item be renewed. Please submit a renewal request at least three days before the item is due so we may contact the lending library for permission to renew. ILL will inform you of the new due date via email.
Why can’t I keep the ILL books as long as I need them?
For items borrowed from another library, the duration of the loan and any restrictions on using the item is determined by the lending library. They also determine if a renewal for an item will be allowed. USF honors the rules established by the lenders. Borrowing materials from another institution is a privilege. You are expected to return books in a timely manner.
What kind of materials may not available from interlibrary loan?
- Materials already owned by the Lee & Jim Vann Library
- Rare or valuable materials
- Entire issues of journals
- Audiovisual materials
- Computer software
How much will it cost to use interlibrary loan materials?
Materials requested through interlibrary loan are usually available at no cost to the requester. If the requested item is a book, the requestor is responsible for any overdue charges or replacement charges for lost items.
How long does it take?
You should plan ahead. For electronic requests, please allow four to five business days to receive your ILL Express Requests. Although electronic materials can come more quickly, you should not plan on having it sooner.
Book requests take 10 to 12 business days on average. When the book arrives, you will need to pick it up at the Lee and Jim Vann Library. Please note the due date and return book requests in a timely manner.
Who do I contact if I have interlibrary loan questions?
If you have additional questions, please contact the Interlibrary Loan Department by phone at 260.399.7700, ext. 6061 or by email at email@example.com.